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Returns policy
Returns Policy
IKOYI MEDICAL SUPPLIES LIMITED

Returns will only be accepted within 30 days from receipt and the product must be in a resaleable condition (unopened). Does not include custom items.

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Statutory Rights IKOYI MEDICAL SUPPLIES Policy
Period for cancellation 14 days 30 days
Free return of goods? Yes Yes
Refund the costs of shipping the item back to us in the event of cancellation? No Yes
Refund of costs of shipping the item back to us if large direct ship item or custom product? No Please enquire – dependent upon location and manufacturer policies
Refund of outbound shipping costs if defective? Yes Yes
Refund of outbound shipping costs if cancelled? Yes, cheapest method of shipping Yes, cheapest method of shipping
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Set up a regular standing order, create a bulk one-off shipment, or see how we can support your healthcare facility by speaking to an account manager today.
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