Frequently Asked Questions

We provide a wide range of hospital and medical equipment, including surgical instruments, diagnostic tools, patient monitoring systems, hospital furniture, and consumables.

Yes, we work with both public and private hospitals, clinics, and other healthcare providers in Nigeria and the UK.

All our products are sourced from trusted international manufacturers and comply with global healthcare standards.

Yes, we have a strong presence in Lagos with on-the-ground connections to ensure smooth logistics and fast deliveries.

Small orders can be placed through the website. For large or more complex orders, contact us directly via email or phone. Our team will guide you through the ordering process, ensuring you get the right equipment for your needs.

Yes, we specialise in bulk orders and can provide customised procurement solutions for large healthcare facilities.

We offer unmatched reliability, a direct supply chain to leading global manufacturers, and a deep understanding of the challenges Nigerian hospitals face. Our service is built on trust, experience, and a commitment to improving healthcare access.

Exchanges and returns are provided for any orders that are lost, damaged or incorrect on arrival. Please submit your request using the form above, stating your full order number. We do not offer refunds or exchanges on goods that are ordered by mistake.

For all items in stock, deliveries within the UK will be shipped out the next day via courier. For shipments to Nigeria, please allow up to two weeks from dispatch to delivery.

We do our best to expedite deliveries where possible – more accurate delivery information can be found on the individual product pages. If you need something within a specific timeframe, please get in touch and we’ll see what we can do.